Job Description
As a service engineers need to provide a technical service to the client as per requirements, and required communication, troubleshooting skills as well as knowledge of processors, must be able to install, operate, and repair a variety of Instruments.
Responsibilities:
- Provide effective technical solutions to customers' concerns.
- Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.
- Promptly following up on service requests and providing customer feedback.
- Monitoring equipment and machinery performance and developing preventative maintenance measures.
- Conducting quality assurance and safety checks on all equipment.
- Delivering demonstrations to ensure that customers are educated on safe and effective equipment use.
- Providing recommendations about new features and product improvements.
- Monitoring inventory and reordering materials when needed.
- Conducting research and attending workshops to remain abreast of industry developments.
- Writing reports and presenting findings to Managers and Supervisors on a regular basis.
Qualifications:
B.E/Diploma in Electronics & Communication, Electrical, Instrumentation & control, Power Electronics
Additional - Automation cource
Competencies:
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Strong knowledge of equipment, machinery, and automation systems
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Troubleshooting and problem-solving skills
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Preventive maintenance planning and execution
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Understanding of safety standards and quality assurance processes
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Ability to analyze system performance and suggest improvements
Experience Requirements:
Freshers also invited and 1 to 5 years of experience can also apply